For Water Subcommittee Meeting May 28, 2026
TO: Water Subcommittee Members
APPROVAL: Tanya Williams, City Manager
FROM: Nicole Hemmans, Senior Administrative Analyst
...Title
Receive and File the 2025 Consumer Confidence Report for Drinking Water and Provide Feedback.
...Body
RECOMMENDATION
Staff request that the Water Subcommittee Receive and File the 2025 Consumer Confidence Report for Drinking Water and provide feedback.
BACKGROUND
In 1996, the United States Congress amended the Safe Drinking Water Act by adding a provision requiring all community water systems to deliver a brief annual water quality report. The annual report is referred to as a Consumer Confidence Report (CCR) and is delivered to customers annually no later than July 1st.
The CCR includes information on our source water, the levels of any detected contaminants for the calendar year, compliance with drinking water rules, plus educational material.
The online availability of the Annual Consumer Confidence Report, created by Rialto Water Services (RWS), is sent to customers in the message box of their water bill. It explains that the report is online on the RWS website and can be obtained as a hard copy from certain City facilities. Customers can also request a copy by mail through their billing statements.
ANALYSIS/DISCUSSION
Since 1990, California public water utilities have provided an annual Consumer Confidence Report to their customers. This year’s report covers the calendar year 2023 drinking water quality testing and reporting. RWS, as operated by Veolia of North America vigilantly safeguards our water supply and, as in years past, the water delivered to the homes and businesses met the quality standards required by Federal and State regulatory agencies. The United States Environmental Protection Agency (USEPA) and the California Department of Public Health (CDPH) are the government agencies responsible for establishing and enforcing drinking water quality standards.
According to Rialto Water Services/Veolia, the City of Rialto water system continues to meet or exceed all regulatory standards. Arsenic sample results for City Well 2 currently average 5.5 parts per billion (ppb), which is consistent with historical data and remains below the State and Federal maximum contaminant level of 10 ppb. RWS continues to closely monitor arsenic levels and performs quarterly sampling of the well to ensure continued compliance with drinking water regulations.
ENVIRONMENTAL IMPACT
This request is not a “Project” as defined by the California Environmental Quality Act (CEQA). Pursuant to Section 15378(a), a “Project” means the whole of an action, which has a potential for resulting in either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment. According to Section 15378(b), a Project does not include: (5) Organizational or administrative activities of governments that will not result in direct or indirect physical changes in the environment.
GENERAL PLAN CONSISTENCY
Approval of the proposed action also complies with the following City of Rialto Guiding Principles, General Plan Goals and Policies: “Our City government will lead by example, and will operate in an open, transparent, and responsive manner that meets the needs of the citizens and is a good place to do business.”
Approval of the proposed action also complies with the following City of Rialto Goals and Policies:
Goal 3-8: Promote affordable and quality water service capable of adequately meeting normal and emergency water demands to all areas in Rialto.
Policy 3-8.4: Advocate regular evaluation of the entire water supply and distribution system to ensure its continued adequacy, reliability, and safety.
LEGAL REVIEW
The City Attorney’s Office has reviewed the staff report.
FINANCIAL IMPACT
Operating Budget Impact
The costs associated with distributing the CCR remain minimal, as the report is primarily made available through the RWS website, with notifications of its availability communicated through the City’s existing monthly water bill distribution process.
Capital Improvement Budget Impact
There will not be any impact on the Capital Improvement Budget from the proposed action.
Licensing
A Business License is not required for the proposed action.