For Utilities Commission Meeting August 19, 2025
TO: Honorable Chairperson and Commission
APPROVAL: Tanya Williams, City Manager
FROM: Nicole Hemmans, Senior Administrative Analyst
Title
Previous Discussion Update
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The following are responses to the Utilities Commissioners' inquiries regarding the Customer Service section of the RWS/Veolia Monthly Operations Report, as raised during the July 15, 2025, Utilities Commission meeting.
1. Chair Rickman inquired if the $64,000 revenue collected in Utility User Tax (UUT) was for overdue payments from February 2025?
The $64k represents the UUT collected in February 2025 from the commercial accounts. This is a significant decrease in UUT collected compared to the past, due to the City Council approving the UUT exemption for all residential customers starting in January 2025 for Rialto Water Services. As stated, this reduced amount is only the UUT collected from the commercial accounts. It is important to note that this fee does not impact revenue for Water & Sewer Operations, as these collected UUTs are forwarded to the City.
2. Chair Rickman asked what the annual amount of Development Impact Fees (DIF) collected for the past 3 years was?
The chart below shows the annual Development Impact Fees collected by the City for the past 3 years:
Same as with the Utility User Tax collected, it is to be noted that the Development Impact Fee collected does not impact sewer or water operations; instead, it is forwarded to the City upon receipt.
3. Chair Rickman inquired if water services for the Lennar development at El Rancho Verde are provided by West Valley Water District (WVWD)? What is the increase in customer accounts for sewer from that development?
Yes, water services for the Lennar development at El Rancho Verde ...
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