For City Council Meeting [September 14, 2021]
TO: Honorable Mayor and City Council
APPROVAL: Marcus Fuller, City Manager
FROM: Mark P. Kling, Chief of Police
Title
Request City Council to Approve a 10-Year Master Service Agreement with SOMA Global, Inc., a Delaware Corporation in the Amount of $2,015,331 for Development, Implementation and Maintenance of an Upgraded Computer Automated Dispatch (CAD), Records Management System (RMS) and Mobile Data Software for the Rialto Police Department.
(ACTION)
Body
BACKGROUND
The Police Department is pursuing the replacement and upgrade of its public safety software systems to include purchasing a new Computer Automated Dispatch (CAD), Records Management System (RMS) and Mobile Data Software. These are enterprise-level software systems that are complex in nature and take an inordinate amount of time and resources to implement. These systems have a large effect on the law enforcement agency's day-to-day operations. Law enforcement agencies across the nation depend on these systems to provide services to the communities they serve, and rely on these technologies to capture reporting data necessary to remain in compliance with the State requirements.
ANALYSIS/DISCUSSION
It is critical that law enforcement personnel, policies, training, and equipment offer the best possible law enforcement services to the City and its residents, and can track activities with the most accurate and capable records systems available. The department must also have the ability to effectively conduct criminal investigations, track crime trends and identify patterns to prevent crime and efficiently run operations.
Law enforcement records management systems are a valuable source of relevant information essential to investigations and judicial processes. Failure to effectively manage this function can adversely affect the prosecution of criminal violators and cause a general loss of public confidence. The records software currently used by ...
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