For City Council Meeting [April 9, 2019]
TO: Honorable Mayor and City Council
APPROVAL: Sean Grayson, Interim City Administrator
FROM: Robb R Steel, Assistant CA/Development Services Director
Title
Request City Council to Approve an Increase to Purchase Order No. 2019-0475 with Apple One to Provide Staff Support Services in the Development Services Department for $30,000 increasing the total authorization to $110,000 for the remainder of Fiscal Year 2018 through June 30, 2020. (ACTION)
Body
BACKGROUND:
In July 2018, Development Services Department commissioned Apple One for temporary staff to assist with office support. On July 1, 2018, the City issued purchase Order No. 2019-0475 for $15,000. On Aug 14, 2018, the City Council approved an increase of $65,000, for total authorization of $80,000. Purchase Order 2019-0475 is attached hereto as Exhibit A.
ANALYSIS/DISCUSSION:
The contract employees provided by Apple One assist the Development Services Department in maintaining a high volume of records, providing scanning services for the Building Division. Additionally, these employees provide outstanding customer service and phone/front counter assistance, on as needed basis for all Divisions within the Development Services Department.
The Development Services Department will exhaust the original Purchase Order funding in April 2019. Staff requests an increase in funding to maintain the level of support necessary for records retention and scanning, and provide continued department support and public service. The Development Services Department will lose several employees over the next six (6) months due to career advancement and/or retirement and continues to have turnover of temporary staff. To absorb the workload from these vacancies and departures, the Development Services Department requests temporary contract support for the customer service requirements until new staff arrives and receives training. The Department will release the tempo...
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