For City Council Meeting [January 26, 2021]
TO: Honorable Mayor and City Council
APPROVAL: Sean Grayson, Acting City Manager
FROM: Stephen Erlandson, Deputy City Manager
Title
Request City Council to Approve a Purchase Order with Blink IT Solutions in the Amount of $52,514 for Information Technology Division Staff Augmentation Services.
(ACTION)
Body
BACKGROUND
Blink IT is currently involved in a myriad of projects that will enhance the City's network environment, including installation and implementation of the City's recently approved VoIP phone system and the overhaul of the City's new website. A summary of Blink IT projects and day-to-day activities are listed below.
Projects
1. VOIP
a. Prepare network infrastructure for VOIP overhaul.
b. Create VLANs and firewall rules.
c. Ensure all security and network concerns are addressed.
d. Access current IDF racks and determine best cabinet model for respective IDF location.
2. Spectrum-WAN Throughput
a. Configure Fiber connection to downstream (LAN) and add a redundant connection.
3. Dell VXRail & Switches
a. Update firmware for 30+ switches City wide.
b. Update OS and firmware for Spine and Leaf.
4. DMZ
a. Configure DMZ to isolate network traffic from LAN on public facing servers to improve cyber-security posture.
5. City Website
a. Blink IT is working closely with the City Clerk's Office on the overhaul of the City's revised website.
Day to day activities
a. Active Directory administration
b. Assist users with Help Desk request
c. Update and monitor firewalls at off-site locations as well as site-to-site VPN Connection
d. Support network infrastructure and monitor network alerts
e. Update network discoveries and system reviews to develop network diagrams, policies, and other documentation.
f. Assist vendors with troubleshooting connectivity with badging system and Wastewater system
ANALYSIS/DISCUSSION
The positions constituting the remaining vacancies in the IT Division are in the final stages of ass...
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