For City Council Meeting [July 13, 2021]
TO: Honorable Mayor and City Council
APPROVAL: Marcus Fuller, City Manager
FROM: Mark P. Kling, Chief of Police
Title
Request City Council to Approve the Annual Renewal of Nixle 360 Platform in the Amount of $24,602 from Everbridge Inc. for a Community Information Notification System for FY 2021/2022 and Authorize the City Manager to Approve an Annual Purchase Order for this Vendor for Community Information System Services for Three Years Through FY 2024/2025.
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BACKGROUND
Currently the Rialto Police Department utilizes the Nixle 360 Platform, a community information notification system for law enforcement and government agencies. The Nixle 360 Platform provides a comprehensive package that allows the Rialto Police Department and City of Rialto the ability to make community and emergency notifications to the public through email, text, and voice notifications, via telephone landlines and cellular phones.
ANALYSIS/DISCUSSION
The current contract for Nixle 360 expires on June 30, 2021 and requires a renewal that would begin on July 1, 2021. Nixle 360 currently provides all of the different notification services under one umbrella and includes two separate accounts, allowing the Police Department and the City to send relevant information specific to each individual entity.
Some of the robust features of Nixle 360 include target messages with custom-drawn geographical mapping technology or customized lists, uplinks to multiple voice carriers, FEMA, IPAWS & Google integration, community marketing support, and social media integration. Information would be immediately available over subscribers' cell phones by text message, by email and over the web.
Nixle's service is built on one of the most secure, reliable, and high-speed distribution platforms, ensuring that we are able to send immediate and trustworthy, geographically relevant information to the citizens of Rialto.
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