For City Council Meeting [September 28, 2021]
TO: Honorable Mayor and City Council
APPROVAL: Marcus Fuller, City Manager
FROM: Mark P. Kling, Chief of Police
Title
Request City Council to approve a Services Agreement with National Public Safety Group, LLC, a North Carolina limited liability company, in the amount of $105,640 for procurement, project management services and expertise in implementation of the Police Department CAD/RMS system upgrade.
(ACTION)
Body
BACKGROUND
The Police Department is in need of enhancing public safety software systems to include purchasing a new Computer Automated Dispatch (CAD), Records Management System (RMS) and Mobile Data Software. These are enterprise-level software systems that are complex in nature and take an absorbent amount of time and resources to implement. These systems have a large effect on the police department's day-to-day operations. Law enforcement agencies across the nation, including Rialto Police Department depend on these systems to provide service to the communities we serve. Rialto PD relies on these technologies to capture reporting data necessary to be in compliance with the State of California's upcoming standards, including the Federal Government's reporting criteria.
A project of this magnitude requires experts in the field of police technology to ensure implementation and integrations of various software packages are completed effectively. Hiring consultants who have the knowledge and experience will ensure the public safety software implementations at our police department are completed with the City's best interest as the priority.
ANALYSIS/DISCUSSION
Over the last 10-years, the public safety software market has become very volatile. Private equity and venture capital companies have purchased many of the software companies, which has created confusion and change in the market. Some long-time products were immediately listed as end of life. Our own products went through several of t...
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