For City Council Meeting December 14, 2021
TO: Honorable Mayor and City Council
APPROVAL: Marcus Fuller, City Manager
FROM: Scott Pilch, Director of Human Resources and Risk Management
Title
Request City Council to: (1) Adopt Resolution No. 7817 Authorizing Retention of George Hills as the Third-Party Administration for General Liability Claims and Approving a Professional Services Agreement Therefore; and (2) Authorize the City Manager to Execute All Documents.
(ACTION)
Body
BACKGROUND
The City of Rialto currently manages general liability claims as a self-insured agency, with a self-insured retention (SIR) of $500,000. The City utilizes a third-party administrator (TPA) to administer its general liability ensuring efficient and effective claim management. The duties of the TPA include but are not limited to claims administration and adjustment within legal deadlines, setting of and monitoring reserves, subrogation recovery services, comprehensive factual investigations, litigation management, identification of possible defenses, and negotiation and preparation of settlement payments.
ANALYSIS/DISCUSSION
On August 13, 2021, the City released a Request for Proposal (RFP) No. 21-064 to twenty-nine (29) vendors and published the Notice Inviting Proposals on the City of Rialto's and PlanetBids website. The deadline for receipt of proposals closed on September 10, 2021, in which four proposals were received in response to the RFP from the following firms (listed in alphabetical order):
1. Carl Warren & Company
2. Copper Claims Services, Inc.
3. George Hills
4. Tristar
An evaluation panel was assembled to evaluate the four (4) proposals based on the following criteria:
* Proposer's understanding of the RFP and ability to meet the scope of work.
* Proposer's approach to providing the requested services.
* Proposer's staff and firm's qualifications.
* Proposer's fees.
From the evaluations, the panel invited two (2) firms for an interview, Carl Warren & Comp...
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